Terms & Conditions

Governing your engagement with Celestial White Glove Services
Effective Date: December 16, 2025

Celestial White Glove Services (CWGS) Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the website, services, communications, and engagement with Celestial White Glove Services ("CWGS," "we," "our," or "us"). By accessing our website, submitting an inquiry, executing an agreement, or engaging our services, you agree to be bound by these Terms.

1. Nature and Scope of Services

CWGS operates exclusively as a private concierge, coordination, and facilitation service in connection with high-value, specialty, and off-market asset transactions.
CWGS services may include, without limitation:
  • Facilitating introductions
  • Coordinating communications and transaction workflow
  • Providing administrative, logistical, and process-level support
  • Liaising with third parties at the Client's direction
CWGS does not:
  • Take custody or control of funds, assets, titles, or ownership interests
  • Make representations regarding value, condition, legality, or suitability
  • Guarantee outcomes, timelines, or transaction success
No relationship created under these Terms shall be construed as a partnership, joint venture, fiduciary relationship, or advisory engagement.

2. Authorized Representative Engagements

In limited circumstances, CWGS may act as an authorized representative of the Client only pursuant to a separate written agreement executed by both parties.
When acting as an authorized representative:
  • CWGS's authority is strictly limited to the scope expressly defined in that agreement
  • CWGS may communicate with third parties, coordinate discussions, and perform administrative or procedural tasks on the Client's behalf
  • CWGS does not assume responsibility for legal, financial, tax, regulatory, or investment decision-making
CWGS does not act as a licensed broker, dealer, escrow agent, financial advisor, investment advisor, legal advisor, tax advisor, or fiduciary. Any regulated services must be performed by appropriately licensed third-party professionals.

3. No Advisory Role; Limited Reliance When Authorized

CWGS does not provide legal, financial, tax, investment, regulatory, or professional advice under any circumstances. Nothing provided by CWGS shall be construed as advice, recommendation, valuation, or opinion of any kind.
When CWGS is not acting as an authorized representative, all information, introductions, communications, and coordination are provided solely for informational and logistical purposes, and Client acknowledges that no reliance is placed upon CWGS in making any decision.
When CWGS is acting as an authorized representative pursuant to a separate written agreement, Client acknowledges that CWGS's role remains limited to administrative, procedural, coordination, and communication functions only. Any reliance by Client in such cases is strictly limited to CWGS's performance of those expressly authorized tasks and does not extend to legal, financial, tax, investment, regulatory, or strategic decision-making.
Client retains sole responsibility for all decisions, due diligence, approvals, and outcomes and expressly waives any claim against CWGS based on alleged advisory duty, fiduciary duty, misrepresentation, omission, or expectation of outcome.

4. No Guarantee of Outcome

CWGS makes no guarantees or warranties, express or implied, regarding:
  • Completion of any transaction
  • Pricing, valuation, or asset condition
  • Timelines or closing dates
  • Availability of assets or counterparties
  • Market performance or resale results
All services are provided on a best-efforts basis only.

5. Third-Party Professionals

CWGS may introduce or coordinate with independent third parties, including:
  • Licensed brokers or dealers
  • Escrow agents and closing service providers
  • Attorneys, accountants, and compliance professionals
  • Inspectors, surveyors, logistics, or transport providers
Client acknowledges that:
  • All third parties operate independently
  • CWGS does not supervise, control, or guarantee third-party services
  • CWGS assumes no liability for acts, omissions, representations, or failures of any third party
  • Engagement of third parties is at Client's sole discretion and risk

6. Client Responsibilities

Client agrees to:
  • Provide accurate, complete, and truthful information
  • Conduct independent due diligence
  • Verify asset condition, ownership, title, legality, and compliance
  • Retain licensed professionals where required by law
  • Comply with all applicable local, national, and international laws
CWGS is entitled to rely on information provided by Client or Client's representatives without independent verification.

7. Fees and Compensation

All fees, retainers, success-based compensation, or other payment terms are governed exclusively by separate written agreements.
Unless expressly stated otherwise in writing:
  • Fees are earned upon performance of services
  • Fees are non-refundable
  • Fees are not contingent upon transaction success
  • Payment does not create any guarantee, warranty, or duty of outcome

8. Confidentiality

CWGS treats Client information as confidential; however, confidentiality does not apply to information that:
  • Is publicly available
  • Is independently obtained
  • Must be disclosed by law or regulatory request
  • Is shared with authorized third parties to facilitate a transaction
CWGS is not responsible for confidentiality breaches by third parties.

9. Limitation of Liability

To the maximum extent permitted by law:
  • CWGS shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages
  • CWGS shall not be liable for losses arising from Client decisions, market conditions, or third-party actions
  • CWGS's total cumulative liability, if any, shall not exceed the fees actually paid to CWGS for the specific service giving rise to the claim
This limitation applies regardless of theory of liability, including contract, tort, negligence, or otherwise.

10. Indemnification

Client agrees to indemnify, defend, and hold harmless CWGS, its owners, officers, employees, contractors, and affiliates from any claims, losses, damages, liabilities, costs, or expenses arising from:
  • Client actions or decisions
  • Misrepresentation or omission of information
  • Violations of law or regulation
  • Disputes between buyers, sellers, or third parties
  • Use or misuse of CWGS services

11. Right to Decline or Terminate Services

CWGS reserves the unrestricted right, at its sole discretion, to:
  • Decline any inquiry or engagement
  • Suspend or terminate services at any time
  • Withdraw from transactions presenting legal, compliance, ethical, or reputational risk
Termination does not waive accrued fees, confidentiality, indemnification, or limitation-of-liability provisions.

12. Governing Law and Venue

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction selected by CWGS, without regard to conflict-of-law principles.
Any dispute shall be resolved exclusively in courts designated by CWGS, unless otherwise agreed in writing.

13. Severability

If any provision of these Terms is held unenforceable, the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with the CWGS Disclaimer and any written agreements, constitute the entire agreement between CWGS and Client and supersede all prior discussions or representations.

15. Final Acknowledgment and Acceptance

By accessing this website, submitting an inquiry, communicating with Celestial White Glove Services ("CWGS"), scheduling an appointment, executing any agreement, or engaging CWGS services in any manner, the client ("Client," "you," or "your") acknowledges that Client has read, understood, and agrees to be legally bound by these Terms and Conditions in their entirety, including any related disclaimers or written agreements, and confirms full acceptance of these Terms.
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